Effective Date: [Insert Date]
Company: Gootravels LLC
Location: Registered in the State of Delaware, United States
Website: https://gootravels.com
At Gootravels LLC, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our services, including flight and hotel bookings, Umrah packages, sports trips, and other travel-related services.
By accessing our website, using our app, or interacting with our customer service, you agree to the practices described in this Privacy Policy.
We may collect both personal and non-personal information, including but not limited to:
Account Details: Full name, email address, phone number, and password (if applicable)
Booking Information: Travel dates, flight routes, hotel preferences, check-in/check-out dates, seat and meal preferences, and special requests
Payment Details: Credit/debit card or other payment information (processed securely via third-party providers)
Travel Documentation: Passport or ID information when required for visa or ticket issuance
Device Data: IP address, browser type, operating system, device ID, and access times
Usage Data: Pages visited, time spent, clicks, scrolls, and actions taken on the site/app
Cookies: See section 6 below for more about our use of cookies
We use your data to:
Process Bookings: Complete your flight, hotel, Umrah, or event reservations
Improve Services: Analyze usage to optimize site and app performance
Communicate: Send confirmations, service updates, and promotional offers
Personalize Experience: Provide travel suggestions based on previous preferences
Ensure Security & Compliance: Prevent fraud and meet regulatory requirements
We implement multiple layers of data protection, including:
Encryption: SSL and HTTPS protocols for data in transit
Secure Storage: Access-controlled systems with restricted internal access
Monitoring: Regular audits and threat detection practices
Access Control: Only authorized staff access sensitive personal data
We may share your data under the following conditions:
With Service Providers: Airlines, hotels, visa partners, and payment processors
For Legal Compliance: In response to lawful requests or regulatory requirements
With Marketing Partners: To provide travel-related offers (opt-out available at any time)
We do not sell your personal data to third parties.
We use cookies to provide a better user experience and tailored content. The types of cookies we use include:
Essential Cookies: Required for core site functions
Analytical Cookies: Track user interactions to improve functionality
Advertising Cookies: Display relevant ads and travel deals
You can manage or disable cookies via your browser settings. For full details, please refer to our Cookie Policy.
Depending on your jurisdiction, you may have the right to:
Access Your Data: Request a copy of your personal data
Update or Correct Data: Fix inaccurate or outdated information
Request Deletion: Ask for your data to be erased (with legal exceptions)
Opt Out of Marketing: Unsubscribe from emails or SMS at any time
Manage Cookies: Adjust your browser preferences
To exercise these rights, please contact us at privacy@gootravels.com
If we detect suspicious or fraudulent activity related to your account or bookings, we may:
Cancel related reservations
Suspend or close associated accounts
Take legal action where appropriate
Please contact our customer support if you believe your account has been compromised.
Our site may link to third-party websites. We are not responsible for their content, privacy practices, or data handling.
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. Your continued use of our services implies acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy, or how we handle your data, you can reach us at:
📧 privacy@gootravels.com
📧 support@gootravels.com
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